TERMS AND CONDITIONS

Last Updated: 17 May 2026

Welcome to Mitti Sugandh. These Terms & Conditions govern your use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these terms.

1. Acceptance of Terms

By using our website, you confirm that:

• You are legally eligible to enter into agreements
• You agree to follow all applicable laws and regulations
• You accept these Terms & Conditions completely

If you disagree with any part of these terms, please avoid using our website.

2. Products & Services

Mitti Sugandh provides:

• Terracotta products
• Clay cookware and kitchenware
• Decorative clay items
• Reusable and disposable clay products
• Wholesale and bulk manufacturing solutions
• Customized product orders (subject to availability)

Product availability may change without prior notice.

3. Product Information Accuracy

We strive to provide accurate product descriptions and images. However:

• Actual product colors may vary slightly due to display settings
• Handmade products may have minor variations in size, texture, or appearance
• Product specifications may vary slightly due to manufacturing processes

Such differences do not qualify as defects.

4. Pricing & Payments

By placing an order:

• You agree to pay the displayed price and applicable charges
• Prices may change without prior notice
• Orders are processed after payment confirmation (where applicable)
• Bulk order pricing may differ from retail pricing

5. Orders & Cancellations

Orders may be cancelled or rejected if:

• Product availability changes
• Incorrect information is provided
• Payment issues occur
• Delivery limitations apply

Customized or bulk orders may have separate cancellation conditions.

6. Shipping & Delivery

Delivery timelines may vary depending on:

• Product availability
• Delivery location
• Bulk order requirements
• Logistics or external factors

Unexpected delays may occur during shipping.

7. Wholesale & Bulk Orders

For wholesale inquiries:

• Minimum quantity requirements may apply
• Customized manufacturing timelines may vary
• Advance payments may be required for bulk production

Separate agreements may apply to large orders.

8. Intellectual Property

All website content including:

• Text
• Images
• Graphics
• Logos
• Product information

belongs to Mitti Sugandh and cannot be copied, reproduced, or used without permission.

9. User Responsibilities

Users agree:

• To provide accurate information
• Not to misuse the website
• Not to attempt unauthorized access
• Not to engage in fraudulent activities

Violation may result in restricted access.

10. Limitation of Liability

Mitti Sugandh shall not be liable for:

• Indirect losses
• Delivery delays beyond control
• Website interruptions
• Third-party service failures

Use of products and services is at your own discretion.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content, policies, or practices.

12. Changes To Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms become effective immediately after publication.

13. Governing Law

These Terms & Conditions shall be governed by applicable laws of India. Any disputes shall be subject to relevant legal jurisdiction.

14. Contact Information

Business Name: Mitti Sugandh

• Phone: +91 9997090503
• Phone: +91 9760728978
• Email: mittisugandh.business@gmail.com

For questions regarding these Terms & Conditions, contact us anytime.