Shipping Policy

Last Updated: 17 May 2026

Welcome to Mitti Sugandh. This Shipping Policy explains our shipping process, delivery timelines, and important information related to product shipments. By placing an order with us, you agree to the terms outlined below.

1. Order Processing Time

Orders are processed after confirmation and payment verification (if applicable).

Processing time may vary depending on:

• Product availability
• Order quantity
• Customized product requirements
• Wholesale or bulk orders

Bulk and customized orders may require additional production time.

2. Shipping Locations

We provide shipping services to:

• Pan India locations
• Selected international destinations (subject to availability)
• Wholesale and bulk delivery locations

Shipping availability may vary by region.

3. Delivery Timeline

Estimated delivery depends on:

• Customer location
• Shipping method selected
• Product type
• Bulk order requirements
• Logistics partner operations

Unexpected delays due to weather, transportation issues, festivals, or other external factors may occur.

4. Shipping Charges

Shipping charges may be calculated based on:

• Delivery location
• Product weight or dimensions
• Quantity ordered
• Shipping method selected

Applicable shipping costs will be shared during order confirmation.

5. Bulk & Wholesale Orders

For wholesale and bulk shipments:

• Separate delivery schedules may apply
• Production timelines may affect dispatch dates
• Additional logistics arrangements may be required

Customers will be informed regarding estimated timelines.

6. Shipment Tracking

Where available, shipment tracking details may be provided after order dispatch to help customers monitor delivery status.

7. Damaged Package During Delivery

If a package arrives damaged:

• Inspect products upon delivery
• Report damage promptly with photos (if required)
• Contact our support team for assistance

Claims may be reviewed before resolution.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Incorrect information may result in:

• Delivery delays
• Failed deliveries
• Additional shipping charges

9. Delayed Deliveries

Mitti Sugandh is not responsible for delays caused by:

• Natural events
• Transport disruptions
• Courier partner issues
• Public holidays or unforeseen circumstances

We will make reasonable efforts to support delivery updates.

10. Policy Updates

We reserve the right to modify this Shipping Policy at any time. Updated policies become effective immediately after publication.

11. Contact Information

Business Name: Mitti Sugandh

• Phone: +91 9997090503
• Phone: +91 9760728978
• Email: mittisugandh.business@gmail.com

For shipping-related questions, feel free to contact us.